On Call Gift Card Support
About The Position
Provide support for the Texas Roadhouse Family of Brands' gift card programs. The role assists with gift card operations, reporting, customer service, inventory management, and program administration, partnering with internal departments, restaurants, vendors, and guests to support accurate and efficient gift card initiatives. The position supports administration of gift card programs across the Family of Brands, maintains Gift Card Central, assists with gift card communications and content updates, and supports program operations such as bulk purchases, store inquiries, guest concerns, and internal partner requests. It also supports the Digital Gift Card Fundraising program. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This job description provides guidelines for expectations and duties but is not exhaustive; additional functions and requirements may be assigned by supervisors. The description is not a contract of employment, and the Company reserves the right to change it or assign tasks as appropriate. The Company does not provide sponsorship for employment-based visas. The Company is an equal opportunity employer and welcomes applicants.
Requirements
- High school graduate or General Education Degree (GED).
- One year of front desk or customer service experience required.
- Proficiency in Microsoft Office Suite.
Nice To Haves
- Associate's/college degree preferred.
Responsibilities
- Support the administration of gift card programs across the Texas Roadhouse Family of Brands.
- Assist with maintaining Gift Card Central and supporting gift card communications and content updates.
- Support gift card program operations, including bulk purchases, store inquiries, guest concerns, and internal partner requests.
- Support the Digital Gift Card Fundraising program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
