On-Call Customer Attendant, Skidmore Shop
About The Position
The Skidmore Shop customer attendant is expected to conduct sales, returns, refunds, exchanges, dept charges, sales of gift cards, and issuing credits. Greeting and assisting customers in finding and suggesting items helping students with book and supply lists. Acting as a role model for student workers during each semester. Recognizing and reporting on limited stock and other stock issues. This position interacts with Shop staff as well as members of the Skidmore Faculty, Skidmore Staff, students, prospective students and their families, Alumni and board members as well as external visitors and must demonstrate a high level of professionalism as a Skidmore Community member. This role assists all areas of the Skidmore Shop where needed and will become familiar with all aspects of retail. In this position, this person will interact with customers daily as well as campus partners and is expected to demonstrate professionalism as a representative of the College and the Skidmore Shop.
Requirements
- Ability to prioritize workload, multitask, possess organizational skills and flexibility with strong communications skills as this is a customer-facing role.
- Organized
- Attention to detail
- Provide excellent customer service
- Must be punctual
- Must have a team-player attitude
- Solution-oriented
- Ability and willingness to learn
Responsibilities
- Operate cash register and assist customers throughout each day
- Maintaining organized and cleanly sales floor, assisting with receiving items to be folded, tagged, and displayed
- Assisting in merchandising table displays and dressing mannequins in the window displays
- Interact and provide customer service to the College community and the general public
- Collaborate with Shop staff including student workers as well as external vendors
- Assist other staff members with various tasks such as receiving books and processing web orders and other miscellaneous projects with textbooks, inventory, shipping out batch items such as Celebration Boxes or Admissions tee shirts
- Assist with events such as sales, pop-ups, promotions, etc.
- Aid in managing student workers
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
