On-Call Station Attendant

Sonesta International Hotels Corporation•Lihue, HI

9h•Onsite

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. This role involves preparing and storing food supplies, equipment, and utensils, assisting cooks and kitchen staff, and preparing various food items including fruits, vegetables, and baked goods. The attendant is responsible for maintaining food safety and quality standards, ensuring workstations are clean and disinfected, and adhering to all company and health department guidelines.

Requirements

Valid Driver’s License preferred.
Reading and writing abilities to understand departmental correspondence and complete all required departmental documents.
Excellent interpersonal and customer service skills, including dealing with difficult guests.
Excellent organizational skills and attention to detail.
Able to work quickly without compromising quality.
Ability to work with minimal supervision and maintain a high level of performance.
Food handlers and TIPS certificates required.
Highschool diploma or GED required.
Hotel, customer service related, and food and beverage experience required.

Nice To Haves

One year of previous hotel, customer service and/or food and beverage experience preferred.

Responsibilities

Prepare ingredients for cooking, including portioning, chopping, and storing.
Wash, peel, and prep fresh fruits and vegetables.
Prepare, prep, and cook food.
Prepare and bake pre-made pastries to include but not limited only to muffins, pastries, specialty desserts, banana and taro breads.
Assures the necessary food and service equipment/utensils are secured for assigned area prior to meal service.
Ensure proper portion, proper arrangement, food garnish to be served.
Ensure and monitor the quality of food that is prepared, and food is served in the right portions onto the proper receptacles.
Check, Monitor and Maintain food safety and quality by ensuring the correctness of the temperature of appliance and food.
Set up, clean and break down workstation.
Wash and disinfect kitchen area including tables, tools, knives, and equipment in accordance with departmental procedure and health department guidelines.
Adheres to department procedures regarding the operation of all food service equipment.
Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
Attends all allergy and foodborne illness in-service training and any other required training programs (classroom and virtual) as designated.
Attend safety meetings, safety training and hazard assessments.
Reports all accidents and injuries in a timely manner.
Comply with all company safety and risk management policies and procedures.
Communicate any assistance needed during busy periods to the Chef to ensure optimum service.
Ability to deliver high quality customer service and responds to customer needs.
Ability to anticipate work needs and interact professionally to extend customer service with a professional and pleasant personality.
Ability to perform work without direct supervision and handle multiple projects simultaneously.
Ensure uniform and personal appearance are clean and professional.
Display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers.
Ability to work cohesively with co-workers as part of a team to reach common goals.
Ability to follow Sonesta’s policies and procedures according to company guidelines.
Maintain confidentiality of proprietary information; protect company assets.
Perform other job duties as requested by supervisors/managers as other job duties may be assigned as needed.
Understanding Sonesta’s company and safety policies and maintain compliance with OSHA and the health department requirements.