On-Call Counselor- Second Story

ENCOMPASS COMMUNITY SERVICES•Seacliff, CA

61d•$23 - $23•Onsite

About The Position

Encompass Community Services is the largest provider of health and human services in Santa Cruz County, with nearly 50 years of experience delivering culturally appropriate and evidence-based safety net services. As a health equity organization, Encompass is committed to providing everyone in the community with access to high-quality health and human services. Second Story is an alternative residential program serving six guests, providing recovery-oriented peer support for adults in crisis or distress, who are coming out of or seeking to avoid a psychiatric hospitalization or further life disruption. Second Story is staffed by peers and is open to possibilities beyond the medical model of mental health, striving to provide trauma-informed care.

Requirements

Priority in hiring will go to “peers” or people with lived mental health experience, defined as a person who can inspire hope by openly sharing their experiences of recovery from extreme emotional distress (may have included diagnosis, hospitalization, and receiving services for a span of nine months to a lifetime).
High school diploma, GED, or equivalent life experience.
Ability to role model daily living skills in a positive manner.
Demonstrated ability to organize and complete tasks.
Excellent organizational, interpersonal, and written and oral communication skills.
Ability to maintain a clean, safe, and supportive environment.
Must have a vehicle, valid CA driver’s license, vehicle insurance, and good driving record to be covered by agency insurance.
Must be able to pass a criminal record clearance.

Nice To Haves

Availability for all shifts desirable (including overnight).

Responsibilities

Provide support to guests during their psychiatric crisis.
Focus on mutual learning, connection, and personal growth as the path to managing distress and crisis.
Remain vigilant and available to any guest having difficulties.
Address guest needs related to physical health, chemical dependency, and/or mental health, and reentry into the community.
Deliver services with dignity and respect for each guest.
Establish a close working relationship with guests in the program.
Maintain the safety and security of the facility during overnight hours.
Maintain a safe, clean, and sober environment.
Remain available to any guest having difficulties on overnight shifts.
Participate in keeping the facility clean, well-maintained, and running smoothly, which may include household duties such as shopping for supplies, laundry, and cleaning.