On-Call Communications Associate, Events

ICF • Raleigh, NC

2d • Onsite

About The Position

At ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists. We’re searching our next On-Call Communications Associate, Events. The candidate will be highly motivated, detail-oriented, and organized. Strong candidates will have experience helping clients track their with experience in event planning and management. We are a team of communication and events professionals supporting federal, state, and local government client accounts. As our next events specialist, you will work closely with clients and client teams to plan, design, and execute the events.

Requirements

• Must be a U.S. citizen (contractual requirement).
• Must be located in the Raleigh-Durham metro area.
• Bachelor’s degree in Marketing, Public Relations, Communications, or a related field, or equivalent combination of education and experience.
• 2+ years of experience in customer service, event marketing, public outreach, communications, or a related field.
• Valid driver's license with a satisfactory driving record and the ability to travel throughout the service area as needed.
• Ability to work a flexible schedule, including occasional evenings, weekends, and special events.

Nice To Haves

• Thrive in a fast-paced environment and can adapt quickly to changing priorities and tasks on a day-to-day basis.
• Energetic, self-starter and resourceful problem solver.
• Attention to detail with the ability to work on multiple tasks at once.
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel).
• Ability to listen and communicate in a clear and compelling way in both verbal and written forms.
• Experience staffing community events, tabling events, trade shows, or outreach activities and engaging directly with customers and stakeholders.
• Experience using technology and digital tools to support customer interactions, registrations, account management, transactions, or point-of-sale activities.
• Strong interpersonal and communication skills with a demonstrated ability to provide excellent customer service and resolve customer inquiries in a professional manner.
• Ability to work independently and collaboratively in fast-paced, customer-facing environments.
• Strong interpersonal and communications skills.
• Excellent writing skills.
• Experience working within a team environment.
• Strong proficiency in PowerPoint, Excel, and Microsoft Word.
• Comfortable working with remote teams.
• Experience developing event plans and timelines and presenting to leadership teams.
• Detail oriented with the ability to work in a fast-paced environment and manage multiple projects, deadlines, and priorities.
• Ability to work independently, seek help as needed and contribute to team and company culture.

Responsibilities

• Assist with coordinating logistics for meetings and events.
• Support on site event management: conference logistics (including audiovisual rental, signage, poster board rental, registration, and material preparation), onsite staffing, and post-event reporting.
• Facilitate aspects of meeting planning: speaker coordination, ordering supplies, printing/packing/shipping of materials, registration, and marketing outreach, including stakeholder amplification.
• Maintain relationships and coordinate with identified stakeholders.
• Work with graphic designer on creating and editing conference programs, signage, and other promotional or event materials.
• Create and edit documents, reports, and presentations, using Excel, PowerPoint and Word.
• Work closely with the communications team to coordinate and manage marketing and dissemination efforts.
• Support teams on complex programs – ensuring that all milestones and deadlines are met.

Benefits

• Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level