On-Call Care Coordinator

Northwest Regional Council•Bellingham, WA

4d•Hybrid

About The Position

The primary goal of the health home care coordination program is to assist clients with making the best use of their current services and supports, as well as aid in helping them to find others that may be beneficial. Health Home services are designed to support clients with ongoing chronic conditions and being of support to them to maintain and achieve health goals. Care Coordinators are based primarily in the field while providing both intensive care coordination and comprehensive care management. As a Care Coordinator you will provide coordination of medical and social services needed such as, long-term care, transportation, food services, mental health advocacy, medical specialist and referral appointments; while facilitating communication between the clients medical providers, family, and other caregivers.

Requirements

Master's Degree in Behavioral or Health Sciences or related field and 1 year of experience providing direct human services to clients, preferably in a community setting OR Bachelor's Degree in an equivalent field and at least 2 years of experience providing direct human services to clients, preferably in a community setting OR An equivalent combination of education and experience that provides the skills, knowledge and ability to perform the work
Demonstrated ability to assess client health and functional status, understand and develop appropriate recovery plans and make clear and concise recommendations
Demonstrated advocacy skills and sensitivity to the needs and values of diverse groups
Demonstrates an ability to engage with communities of color, people with disabilities, LGBTQIA+, and other marginalized communities
Demonstrates an understanding of institutional barriers to services
Demonstrated ability, willingness and commitment to support an environment that advocates and creates a sense of belonging for individuals of all ethnicities, genders, ages, and backgrounds
Knowledge of the local providers, services and resources, as well as the formal and informal support networks available in the service area
Ability to communicate effectively in both oral and written format
Ability to work independently, with good judgment and a minimum of supervision
Ability to plan, prioritize and coordinate work assignments and/or projects
Ability to establish and maintain effective working relationships with coworkers, community agencies, and the general public using courtesy, tact, and good judgment
Ability to defuse difficult situations recognizing the need for sensitivity as well as assertiveness,
Demonstrated ability to maintain a high level of confidentiality
Must have a valid driver's license, a vehicle available for work-related travel, and appropriate liability insurance.

Responsibilities

Provide coordination of medical and social services needed such as, long-term care, transportation, food services, mental health advocacy, medical specialist and referral appointments.
Facilitate communication between the clients medical providers, family, and other caregivers.
Assess client health and functional status.
Develop appropriate recovery plans.
Make clear and concise recommendations.
Engage with communities of color, people with disabilities, LGBTQIA+, and other marginalized communities.
Support an environment that advocates and creates a sense of belonging for individuals of all ethnicities, genders, ages, and backgrounds.
Communicate effectively in both oral and written format.
Work independently, with good judgment and a minimum of supervision.
Plan, prioritize and coordinate work assignments and/or projects.
Establish and maintain effective working relationships with coworkers, community agencies, and the general public using courtesy, tact, and good judgment.
Defuse difficult situations recognizing the need for sensitivity as well as assertiveness.
Maintain a high level of confidentiality.