On-Call Bell Attendant - San Francisco at Embarcadero

Four Seasons Hotels and ResortsSan Francisco, CA
$29Onsite

About The Position

The Four Seasons Hotel San Francisco at Embarcadero seeks an On-Call Bell Attendant to join their talented team. This is a unique opportunity to be part of the world's leading luxury hotel company. The work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. They are looking for individuals with not only the right skills but also the right attitude for the role.

Requirements

  • Reading, written and oral proficiency in the English language is required
  • Must be able to cope with stress and work in a high-volume operation
  • Must be able to prioritize and multi-task
  • Must be able to work a flexible schedule, including days, nights, weekends and holidays

Nice To Haves

  • High school educations or equivalent experience is preferred

Responsibilities

  • Greets guests and escorts them to their rooms.
  • Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.
  • Maintains proper records of deliveries and pick-ups.
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Greets all guest passing through lobby and offers them assistance
  • Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
  • Works harmoniously and professionally with co-workers and supervisors

Benefits

  • 401k Retirement plan
  • Complimentary Employee Meals
  • Paid sick days
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