On Call Banquet Server

Sonesta Hotels•Portland, OR

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary A Banquet Server is responsible for serving food and beverages to guests at venues or catering events. Their duties include greeting guests and taking their orders, bringing them the correct drinks and dishes and refilling their beverages as needed Job Description Banquet Server duties and responsibilities The duties and responsibilities of a Banquet Server are to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.

Responsibilities

Assist with the complete setup and breakdown of the banquet area.
Relay food and beverage orders.
Maintain a high level of cleanliness and awareness of sanitary practices.
Anticipate guests’ needs and exceed customer service expectations.
Maintain composure in a fast-paced environment.
Relay important information about orders, allergies and special requests to the appropriate person.
Respond urgently and appropriately to any concerns.
Present in professional appearance and mannerisms.