On Call Banquet Server

DRIFTWOOD HOSPITALITY MANAGEMENT•Rockville, MD

1d•Onsite

About The Position

The Hilton Washington DC/Rockville Hotel & Executive Meeting Center is seeking a friendly and dependable On Call Banquet Server. This role involves assisting with the setup and breakdown of event spaces and serving food and beverages in a professional manner, adhering to the hotel's high standards of quality. This position offers a flexible schedule for individuals looking to make an impact.

Requirements

Must be able to lift and transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift
Constant standing and walking required
Frequent bending, twisting, stooping, reaching, standing, talking, hearing, seeing and smiling
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
Must be able to effectively communicate with guests and Team Members

Responsibilities

Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware
Attend stand up meetings before events to learn function particulars, including guest and hotel expectations
Greet guests and respond to requests in a friendly and courteous manner
Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet
Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function
Replenish beverages as necessary, and check with guests for overall satisfaction
Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function
Line out supplies as directed for future functions as needed
Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies
Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards
Assist other Banquet Team Members when needed