On-Call Banquet Server

HRI Hospitality•Nashville, TN

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! JOB SUMMARY The Banquet Server is responsible for providing outstanding guest service by ensuring high quality of food delivery and guest experience.

Requirements

Minimum 18 years of age
High school graduate or equivalent
Must meet grooming standards
Able to work as part of a team
Able to work with little or no supervision
Able to prioritize, organize and follow-up
Strong attention to detail and able to make concise decisions
Able to effectively communicate in English, in both written and verbal forms
Able to demonstrate high energy, and strong enthusiasm for customer service
Able to work on your feet for extended periods of time
Able to lift and carry up to 25 pounds
Willingness to work varied shifts, including weekends and holidays

Nice To Haves

Previous hotel/resort experience (preferred)

Responsibilities

Arrive at scheduled start time in appropriate uniform and ready for work.
Assist with setting banquet tables to meet function specifications.
Deliver and serve food and beverages, including plated meals condiments and accompaniments.
Be familiar with menu offerings in order to accurately provide information related to its ingredients and preparations.
Ensure guest satisfaction throughout the meal service and respond to all requests in a friendly, timely and efficient manner.
Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area.
Assist team members when needed to accomplish all assigned tasks each day and maintain positive working relationships.
Assist with side work including cleaning, replenishing condiments and restocking banquet shelves with supplies.
Watch for safety hazards and report them immediately to your Supervisor/Manager.
Maintain control of keys issued and return them at the end of each shift.
Attend all mandatory Department and Hotel meetings.
Complete all required training within timeframe allotted.
Act in accordance with fire, health and safety regulations and follow the correct procedures as required.
Perform other duties as directed, developed or assigned.
Support environmental commitments by acquiring the knowledge, skills and values to be a leader in the global goal of “greening” the hospitality industry.