On Call Banquet Houseperson

Horseshoe Bay Resort•Charlotte, NC

7d•Onsite

About The Position

We're looking for an energetic, dependable team member who takes pride in creating clean, organized, event-ready spaces and doesn't mind rolling up their sleeves to get the job done. If you enjoy staying active, working with a team, and seeing the immediate results of your hard work, this could be a great opportunity for you. The position is highly hands-on and includes continuously setting up and breaking down meeting spaces, moving equipment, replenishing supplies, and maintaining meeting rooms and ballrooms.

Requirements

Energetic and hands-on
Dependable
Physically capable — comfortable moving furniture and equipment throughout a shift.
Team player — willing to jump in wherever help is needed.
Detail-oriented
Organized — can follow room setups and event specifications.
Adaptable
Professional and courteous
Self-starter
Safety-minded — understands the importance of properly handling equipment and following hotel procedures.
Knowledge of different meeting-room setups, including configurations such as round and schoolroom tables.
Significant physical activity, including moving tables, chairs, podiums, and other equipment.

Nice To Haves

Likes staying busy rather than sitting around.
Doesn't mind physical work.
Can look at an empty room and see what needs to happen next.
Takes pride in a perfectly arranged event space.
Works quickly without sacrificing attention to detail.
Doesn't hesitate to help a coworker move something or finish a setup.
Can adapt when an event setup changes at the last minute.
Likes being part of a team where everyone has an important role.

Responsibilities

Communicate with your supervisor throughout the shift to understand priorities, event needs, and upcoming room changes.
Set up meeting rooms according to guest and event specifications.
Move and arrange tables, chairs, staging, dance floors, podiums, and other meeting-room equipment.
Transport equipment and materials from storage areas to meeting rooms.
Supply meeting rooms with clean glasses and fresh water.
Replenish meeting-room supplies as needed.
Break down meeting rooms after events conclude.
Return equipment and materials to designated storage areas.
Reset rooms so they are ready for the next function.
Maintain established cleaning schedules for meeting rooms and ballrooms.
Keep meeting spaces clean, organized, presentable, and ready for guests.
Work closely with the Banquet Manager and other team members to keep events running smoothly.
Respond professionally and courteously to guests and coworkers.
Pitch in and support the team wherever needed.
Perform other job-related duties as assigned.