On Call Arena Event Staff
About The Position
Responsible for assisting guests at entertainment events by collecting admission tickets/passes, distributing programs, assisting in finding seats, answering questions about the facility and its offerings, and the efficient and successful handling of all ticket sales and distributions for events. Provide general information about the property and the various venues. Ensure that guests are properly seated and late seating policies are followed. Assist with guest seating and ticketing situations. Distribute event programs. Assist with the enforcement of the camera/tape policy for each event. Alert management of any guest’s special needs or emergency situations. Operate ticketing system for POS show and event tickets. Process payments for tickets according to established standards and procedures and maintain an accurate bank. Sell tickets and make reservations over the phone. Process daily shift sales reports and bank reconciliations.
Requirements
- Must be at least 18 years old.
- Must have excellent customer service and communication skills.
- Must be able to stand and walk (including stairs) for extended periods of time.
- Must be able to bend and lift up to 25 pounds.
- Must be able to quickly read and interpret information printed on event tickets.
- Must be able to assist guests in wheelchairs.
- Must be alert at all times and be able to think and act quickly and appropriately in the event of an emergency.
- Excellent customer service skills required.
- Basic computer skills and a basic understanding of sales accounting functions needed.
- Must be able to sit and/or stand for extended periods of time during a shift.
- Must be able to obtain/maintain any necessary licenses and/or certifications.
Nice To Haves
- Prior volunteer experience and/or theatre experience a plus.
Responsibilities
- Assist guests at entertainment events by collecting admission tickets/passes.
- Distribute programs.
- Assist guests in finding seats.
- Answer questions about the facility and its offerings.
- Handle all ticket sales and distributions for events.
- Provide general information about the property and its various venues.
- Ensure guests are properly seated and late seating policies are followed.
- Assist with guest seating and ticketing situations.
- Distribute event programs.
- Assist with the enforcement of the camera/tape policy for each event.
- Alert management of any guest’s special needs or emergency situations.
- Operate ticketing system for POS show and event tickets.
- Process payments for tickets according to established standards and procedures.
- Maintain an accurate bank.
- Sell tickets and make reservations over the phone.
- Process daily shift sales reports and bank reconciliations.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
