OMS Data Integrity and Application Technician

Xcel Energy•Denver, CO

5d•$25 - $35•Hybrid

About The Position

Xcel Energy is seeking an OMS Data Integrity and Application Technician to perform a variety of tasks utilizing QA processes and extensive research to ensure data integrity. This role is crucial for maintaining accurate information within Xcel Energy's Enterprise NMS-OMS System and other software applications, ensuring correct reflection of outage duration and restoration times. The technician will collaborate with various Business Units including Electric & Gas Operations, Electric Trouble Field Ops, GIS-Mapping, Electric Area Engineering, Damage Prevention, Vegetation Management, Claims Services, and IBM I/T Teams. Accurate data maintenance is critical to avoid costly fines, reporting issues, and potential safety concerns.

Requirements

Bachelor’s degree in Geography/GIS, Computer Science, Data Analytics, Data Science, Statistics, or other relevant field, or a combination of education and experience providing equivalent knowledge.
Three years mapping experience or other related experience in the electric utility industry.
Excellent computer skills and problem-solving skills.

Nice To Haves

Knowledge or understanding of electric utility distribution
Proficiency in any of the following applications preferred: Outage Management Systems, Dispatching Applications, GIS Small World, AutoCad, CRS, CCQR, WEBI, RFO, REA, MS Office applications and other Real time systems.

Responsibilities

Interpret, verify, revise, correct, reconcile, and approve outage records within the NMS-OMS System application.
Perform Electric Distribution QA and data review to accurately depict outage duration and restoration times within the NMS-OMS System application.
Utilize multiple systems including the NMS-OMS System data, EMS Query application, CRS application, OMS-REA application, GIS-SmallWorld, Business Objects/WEBI reporting application, and information from distribution Operations, Construction, and Trouble departments to create accurate electric outage records.
Update and correct connectivity model mapping issues to accurately reflect real-world electrical distribution system configuration.
Utilize multiple software applications and external resources to confirm distribution system configuration, phasing, premise & device location addressing, and connectivity.
Access GIS-SmallWorld, County Assessor GIS maps, city maps, Google Earth & Google Maps.
Request electric distribution field checks & field verifications to Operations and Trouble departments.
Communicate with Operations and Engineering to confirm and/or help resolve area mapping issues.
Provide detailed revision information and inform the GIS-Mapping department of all required mapping changes, including large-scale updates and changes.
Track connectivity model corrections provided to the GIS-Mapping department to completion in the NMS-OMS System application.
Perform extensive research and data review using multiple software programs including: Service Suite DA application, EMS Query, OMS-REA application, CRS, CCQR, Business Objects/Webi, GIS-Smallworld and NMS-OMS Switch Plans.
Utilize data and QA processes to properly understand outages and connectivity model issues to allow accurate approval of system outages.
Support the IBM I/T Team for Xcel Energy's Enterprise NMS-OMS System and Service Suite software applications by maintaining and updating information daily in the IBM Fuzzy Log Tracking database.
Track changes made to NMS-OMS System electronic records and problem outages, including unconnected premise callers, ensuring proper customer credit.
Maintain daily/weekly communication with the IBM I/T Team until GIS-Mapping changes are incorporated within the NMS-OMS System application.
Perform calls to customers during storm operations to verify outages and help provide faster restoration of power.
Document accurate descriptions of outage information and distribute priority outages to the Distribution Control Center and other supporting groups.