OMS Application Engineer
Warner Music Group
•Hybrid
About The Position
As an OMS Application Engineer, you’ll play a key role in maintaining, upgrading, and supporting the technical systems that power Warner Music Group’s global commerce ecosystem. This hybrid role combines elements of software engineering and production support, requiring adaptability, technical breadth, and a strong customer focus. We’re looking for an engineer who takes personal pride in system health and possesses the mindset to improve and maintain systems for scalability, resiliency, and long-term stability.
Requirements
- Experience in implementing and maintaining IBM Sterling OMoC and IBM Sterling Inventory Visibility
- Experience in software development, ideally with Java
- Experience with relational databases and NoSQL database
- Solid understanding of system integration and messaging (pub/sub)
- Experience in developing and maintaining microservices
- Hands-on experience in managing cloud resources in AWS
- Experience being on-call, managing incidents, and meeting SLA commitments
- Effective communicator who can bridge technical and non-technical discussions
- Adhere to timeline with excellent quality of deliverables
- Passionate about knowledge dissemination and process improvement
- Comfortable collaborating in global distributed teams across multiple time zones
Responsibilities
- Implement new and improve existing codes in Java
- Participate in design reviews and code reviews
- Debug and resolve systems errors identified by automated or manual testing
- Upgrade application frameworks to stay current with security patches, support, and performance improvements
- Monitor production systems and improve observability to detect and resolve issues proactively
- Lead root cause analyses (RCA) for outages and implement corrective actions
- Partner with business and operations users to troubleshoot, document, and resolve issues
- Execute manual workflows (e.g., data queries, AWS resource modifications, job restarts) and automate them for efficiency
- Participate in the on-call rotation, responding to high-priority production incidents
- Enhance CI/CD pipelines (e.g., GitHub Actions, infrastructure-as-code (IaC))
- Contribute to and maintain team knowledge bases, runbooks, and technical documentation
- Drive continuous improvement through process automation and tooling enhancements
Benefits
- performance based annual bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
