OMNI System Controller

Omni Air International (OAI)•Tulsa, OK

20h•Onsite

About The Position

Omni Air International is a private airline providing tailored passenger and government charter services. We’re committed to exceeding expectations, with satisfaction and safety as our measure of success. We pride ourselves on providing our employees a work experience built on family values. Our employee’s contributions impact the lives of passengers on a daily basis.

Requirements

Proficient computer skills in Microsoft Office required
Requires ability to sit for long periods of time
Must be willing to work 12-hour shift schedule including evening, weekends, and holiday
Must be organized, and detail-oriented
Excellent oral communication and phone etiquette skills
Excellent customer service and organizational skills, display professional conduct
Must be able to pass a 10-year Background/Criminal check and pre-employment drug screen
Must be legally authorized to work in the United States for any employer without sponsorship.
Ability to handle numerous activities at once and complete in a timely manner
Work with limited supervision and possess an impeccable attention to detail, excellent customer service and organizational skills required
Must be able to identify and resolve problems in a timely manner, gathering and analyzing information skillfully with significant detail
Ability to make decisions which impact the department’s credibility, and services
Ability to compose letters, outlines, memoranda, and basic reports

Nice To Haves

Aviation degree and/or Dispatcher license preferred

Responsibilities

Oversee and coordinate all day-to-day airlines activities
Coordinate flow of operational information to all departments and stations for use in planning
Monitor, maintain and address issues with on-time performance, baggage handling, flight irregularities and caliber of service
Responsible for airline recovery plans during times of disruption to the flight schedule and directing staff in irregular operations handling (diversions, cancelled flights, over-sale, delays, etc.)
Analyze future airline operations and assign/route aircraft to ensure all operational needs are fulfilled
Update and publish aircraft schedules communicated to the rest of the airline
Communicate all aircraft movements to the customer, down-line stations, and throughout the company
Prepare daily operational reports to communicate on-time performance and delay metrics
Responsible for enforcing and demanding compliance with all Company rules, regulations, and directives
Maintain complete knowledge and familiarity with all terms and conditions of Company contractual obligations, with particular emphasis on passenger service
Control handling and care of passengers originating, transiting, and terminating on any company flight; including manifest handling-preparation for crew and passengers
APIS reports and General Declarations
Assist company employees and passengers, assuring needs are taken care of; i.e., onward connections, hotel reservations, ground transportation, etc.
Facilitate handling of lost and damaged property
Accomplish such other duties as may be assigned by the Vice President of System Control or Manager of System Control.