Ombudsperson (Effective 2026-2027 SCHOOL YEAR)

Tucson Unified School District•Tucson, AZ

1d•Onsite

About The Position

Coordinates the District response to formal procedural and due process complaints, including the gathering of requested documents and arranging requested interviews with staff. Assists TUSD legal department with Office of Civil Rights (OCR) complaints. Monitors and coordinates any required corrective action connected to formal special education complaints. Responds to and manages special issues and concerns regarding children with special needs from their parents, and from the community. Resolves, facilitates resolution, or refers complaints for resolution.

Requirements

Master’s Degree in a field related to special education
A Special Education Teacher Certificate or a related Service Provider License
Four years experience working with special needs children in a PreK-12 educational setting
Verbal & written communication skills in English
Demonstrated ability to read and comprehend written/graphic and oral instructions
FBI fingerprint background check (at employee’s expense)
Proof of immunity to rubeola (measles) and rubella (German measles), or proof of MMR immunization
Must hold a current Arizona Driver’s license and have accrued no more than the allowable points against Driver’s License as described under Governing Board Policy: EEB-R-1 Business and Personnel Transportation Services - Transportation by Employees

Responsibilities

Coordinates the District response to formal procedural and due process complaints.
Gathers requested documents for complaints.
Arranges requested interviews with staff.
Assists TUSD legal department with Office of Civil Rights (OCR) complaints.
Monitors and coordinates any required corrective action connected to formal special education complaints.
Responds to and manages special issues and concerns regarding children with special needs from their parents, and from the community.
Resolves, facilitates resolution, or refers complaints for resolution.