Oil & Gas Dispatcher

Knight Energy Services LLC•Odessa, NY

4d•Onsite

About The Position

This position is responsible for Primary contact in coordinating, staging and completion of customer orders for equipment and personnel in preparation for jobs includes both internal and external customers.

Requirements

Must possess reading, writing and basic math skills
Advanced computer skills
Should complete product line specific Knight training
Multi-tasking ability and must be able to follow instructions
Advanced knowledge of all Weatherford products and services
Good verbal communication skills and work closely with fellow employees
Maintain a strong working knowledge of the KNIGHT business procedures
Proficient in Microsoft Office
Familiar with manufacturing ERP systems, preferably SAP
Handles quality incidents & customer issues professionally

Responsibilities

Answer incoming phone calls
Take orders for equipment or services
May assist or make recommendations on equipment to fill the job and coordinate same
Pre and post job inspection and verification of equipment
Supervise and/or perform the loading of equipment
Prepare delivery tickets
Prepare procedures and quotes
Coordinate transportation
Order parts / services as needed from vendors
Maintain inventory records
Inputs computer data
Work assignments carried out to the highest quality level
Must understand and comply with all safety rules and company policies of Knight
Provide assistance in the maintenance of all KNIGHT equipment and to ensure good working conditions at all times
Take time to work with all team members to enhance their work experience and to enhance the value of the company
Authorized to use discretion and independent judgment to take responsible actions necessary to carry out the responsibilities assigned as long as such actions are consistent with sound business judgment and good ethics, and adhere to company policy
Work schedules will be determined by the Store Manager which may include working after hours and will generally include a scheduled weekend rotation
Perform other duties as assigned