OhioRise Intern

OhioGuidestone • Cleveland, OH

4d

About The Position

Your story. Our mission. A perfect match. You have a place here at OhioGuidestone, the state’s leader in community behavioral health care serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives—with compassion and respect—we ultimately empower them to take steps towards a healthier future. We are seeking a motivated and personable student intern interested in behavioral health and community engagement. This role provides hands on experience in care coordination, patient and family outreach, and service planning. The intern will play a key role in supporting youth and families by building relationships, connecting to resources, and assisting with care coordination initiatives.

Requirements

• Currently enrolled in a Bachelor’s program in Social Work, Psychology, Human Services, or a related field
• Interest in behavioral health, care coordination, and working with children and families
• Strong interpersonal and communication skills with the ability to build rapport with diverse populations
• Ability to maintain professionalism, confidentiality, and appropriate boundaries in a clinical setting
• Willingness to learn, take initiative, and receive feedback in a fast paced environment
• Strong organizational and time management skills
• Ability to work both independently and as part of a team
• Basic computer skills and comfort with documentation in electronic systems
• Valid driver’s license, reliable transportation, and willingness to travel locally as needed
• Ability to pass background check, drug screen, and any required clearances

Nice To Haves

• Develop a foundational understanding of care coordination within a community based behavioral health setting
• Gain exposure to the High Fidelity Wraparound model and how it supports children and families with complex needs
• Build skills in professional communication with clients, families, and interdisciplinary teams
• Learn how to identify community resources and connect individuals to appropriate services and supports
• Understand documentation standards, confidentiality requirements, and ethical considerations in behavioral health
• Increase awareness of trauma informed care, cultural competency, and person centered approaches
• Observe how care teams assess needs, develop service plans, and monitor progress over time
• Strengthen problem solving and critical thinking skills in real world situations
• Develop professional readiness skills including time management, adaptability, and teamwork

Responsibilities

• Shadow and support Care Coordinators in delivering services to children and families through the OhioRise program
• Assist with care coordination activities including service planning, referrals, and follow up with community providers
• Support outreach and engagement efforts with clients, families, and community partners
• Participate in team meetings, case reviews, and High Fidelity Wraparound processes to gain real world experience
• Observe and assist with documentation practices in accordance with agency and compliance standards
• Help identify and connect families to appropriate community resources and supports
• Participate in trainings related to trauma informed care, cultural competency, and behavioral health best practices
• Observe and appropriately escalate urgent or crisis situations under supervision
• Support discharge planning and transition activities as appropriate
• Maintain a professional, positive, and team oriented approach in all interactions

Benefits

• Pre-employment screening process (fingerprint background screening, physical, Tuberculosis test, and drug screen covered by employer)

What This Job Offers

• Career Level: Intern