ʻOhana Engagement Specialist I - Hilo (Early Childhood)

Liliuokalani TrustHilo, HI
$23 - $26Onsite

About The Position

The ʻOhana Engagement Specialist I provides administrative operations and program support for Early Childhood (EC) initiatives which supports families with young Native Hawaiian children aged 0-5. The ʻOhana Engagement Specialist I supports daily operations and program activities to ensure the efficient and smooth delivery of EC services. The ʻOhana Engagement Specialist I will also work with the program team to develop, implement and evaluate innovative and impactful programming for our families. This position provides island-wide support, including the delivery of programs and services across multiple sites.

Requirements

  • High School Diploma required.
  • 2 years of administrative experience preferred.
  • 1 year of working in the early childhood field with parents and young children preferred.
  • Preferred candidates will be highly organized, adaptable, and willing to take on a variety of tasks as needed.
  • A positive attitude and a commitment to providing support in any capacity to ensure the success of EC initiatives and programs are essential.
  • Ability to work evenings, weekends and occasional holidays as needed.
  • Ability to travel as needed.
  • Valid driver license, clean traffic abstract, and access to a privately owned automobile with valid no-fault insurance.
  • TB clearance.
  • First Aid and CPR/AED Certification preferred.

Nice To Haves

  • Associates degree preferred.
  • First Aid and CPR/AED Certification preferred.

Responsibilities

  • Responsible for customer service, assisting with incoming calls, messages, and creating a welcoming environment for guests and teammates.
  • Assess the condition of facilities and supports ensuring cleanliness and safety of facilities, with particular attention to child centered spaces.
  • Oversees incoming/outgoing mail.
  • Manage key inventory: tracking usage, securing keys in lock box, etc.
  • Provides direct support to teammates on the following: DayForce (timesheets for non-exempt staff, FTO/PTO, etc.), Travel arrangements for programs, Provide technical support to staff (laptops, xerox, LT software programs, Zoom accounts, etc.), Filing (hardcopy/digital) (ie. Hoʻokele), CRM administration for Program contacts/resources, ELTON, IT Tech Library system administration.
  • Maintains and updates staff emergency contacts.
  • Processes purchase orders and invoices for programs and operations through LT systems (NetSuite, Concur, Ramp, etc.).
  • Ensures the cleanliness and safety of program spaces, including outdoor spaes, closets, and storage units.
  • Oversees all aspects of agency vehicles, including refueling, parking, keys, safety checks, insurance, registration, cleaning, and tracking mileage for annual reports.
  • Assist with meeting and overall documentation, including detailed note-taking, capturing key program content, and identifying opportunities for process improvements to enhance program efficiency and effectiveness.
  • Ensures the cleanliness and safety of program spaces (on/off site).
  • Provides logistical support for program activities/events (set-up, clean-up, transportation, meals/snacks, supplies, material packets, sign-in, etc.).
  • Supports Hoʻokele administration: data inputting, uploading forms, etc..
  • Provides program assistance as needed: Transportation (assist as van drivers), program activities and implementation, chaperone on huaka’i or during activity/event, providing access to IT equipment for kamali’i, etc.
  • May support with other EC programs (e.g. Kīhene Lehua) as needed.
  • Supports with referrals to/from LT’s Mālama Line.
  • Contributes to the Trustʻs success by accepting new assignments, helping team members, learning new skills, and striving to improve team and organization results.
  • Participates in continuing education and training opportunities for professional development.
  • Performs other duties as assigned.
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