Officer, Corporate Security Response

Town of Caledon•Caledon, ON

8d•CA$89,929 - CA$112,412•Hybrid

About The Position

Reporting directly to the Manager, Facilities, this role is responsible for leading physical security enforcement and safety response across Town-owned facilities. You will maintain a highly visible presence through proactive patrols, incident response, risk mitigation, and enforcement activities to ensure the safety and security of staff, patrons, and Town assets. You will be responsible for responding to security alerts, emergencies, behavioural incidents, and supporting emergency preparedness initiatives across municipal facilities.

Requirements

Post-secondary diploma in Law Enforcement, Security Management, Police Foundations, Criminology or a closely related field
Valid Security Guard Licence in accordance with the Ontario Private Security and Investigative Services Act, 2005, S.O. 2005, c. 34
Active CPR & First Aid Certification
Valid Provincial Security Guard licence
Minimum of 3 years related experience in security enforcement, by-law enforcement or a similar field
Minimum of 2 years experience in field response involving medical emergencies, alarm response and incident management
Minimum of 2 years experience in advanced de-escalation, specifically within public-facing or high-traffic community environments
Demonstrated experience responding to emergencies, conducting investigations, preparing detailed reports, and exercising sound judgment in high-pressure situations
Superior communication and conflict resolution skills
Demonstrated ability to exercise discretion and independent judgment
Excellent customer service and interpersonal skills
Satisfactory passing of a vulnerable sector check or criminal record check
Proof of qualifications

Nice To Haves

Certification in Use of Force
Certification in Advanced De-Escalation
Certification in Mental Health First Aid

Responsibilities

Act as the first responder to security alerts, alarms, emergencies, behavioural incidents, and potentially volatile situations across Town facilities
Conduct proactive patrols and inspections of Town-owned and operated properties to deter criminal activity, unauthorized access, vandalism, and safety risks
Investigate suspicious activities, manage incident scenes, issue warnings or Trespass Cautions, and liaise with emergency services and enforcement agencies as required
Prepare detailed incident reports, support fire drills, lockdowns and evacuations, and oversee third-party security providers to ensure service standards are met
Support community events and facility operations by implementing effective security measures, providing customer service excellence, and performing emergency first aid services