Office Worker/Customer Service

Piggly WigglyPort Royal, SC
Onsite

About The Position

As an Office Worker, you are the versatile "go-to" person for both our guests and our management team. This role is a dynamic blend of high-level customer service and essential administrative support. Whether you are processing a Western Union transfer, reconciling a till, or stepping up to lead the front-end, your diligence ensures our store operations remain smooth and professional.

Requirements

  • A dedicated professional who can work independently and handle the responsibility of monetary reports.
  • Strong interpersonal skills are required for both phone etiquette and face-to-face guest interactions.
  • Familiarity with office procedures, basic computer software (Word/Excel), and standard office appliances.
  • Must be able to work a schedule that includes nights and weekends.
  • Someone comfortable handling cash and sensitive transactions with total integrity.

Responsibilities

  • Manage the service counter as the primary point of contact for specialized transactions, including Western Union, Bill Pay, Lottery, Money Orders, and guest refunds.
  • Perform basic bookkeeping tasks such as verifying currency, reconciling cash tills, and preparing bank deposits with high accuracy.
  • Take responsibility for front-end operations and team coordination in the absence of the Front-End Manager.
  • Answer and redirect store phone calls, take accurate messages, and utilize office equipment (computers, printers, photocopiers) for word processing and spreadsheets.
  • Undertake various clerical and organizational duties as assigned by the Store or Office Manager to keep the back-office efficient.

Benefits

  • Flexible Options: We offer both Full-Time and Part-Time positions to fit your schedule.
  • Competitive Pay: Comparable wages that reflect your administrative skill and responsibility.
  • Career Growth: Gain valuable experience in retail management, bookkeeping, and professional office operations.
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