Technician, Office work and operations

Desjardins • Montreal, QC

4d • Hybrid

About The Position

As an office work and operations technician, you provide administrative and operational support to the organization. You strive to maximize operational profitability and productivity by adapting procedures and equipment. You may be responsible for one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You serve as technical collaborator and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technical problems and help develop and improve methods and procedures.

Requirements

• General college diploma in a related field
• A minimum of two years of relevant experience
• Knowledge of French required
• Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered

Responsibilities

• Provide technical support for projects and operational issues
• Conduct technical studies, research and analysis and serve as resource person for the submission of solutions and action plans
• Roll out and maintain software and manual and automated processes.
• Train users
• Prepare technical notes to enhance the skills and knowledge of users and their teams
• Help practitioners follow your unit’s processes and use its business solutions, tools and systems
• Support your unit’s continuous improvement.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree