Office Technician/Building #5 (LRC) Lincoln Regional Center

State of Nebraska•Lincoln, NE
•Onsite

About The Position

The Office Technician is part of the reception center team in Building 5 at Lincoln Regional Center, a Joint Commission-accredited state psychiatric hospital for adult patients with mental illness. The position serves as a central hub for the campus, providing access control and customer service to guests. The employee is responsible for documenting arrivals, logging patient belongings, checking in and greeting visitors, and performing assigned administrative and technical functions. The schedule is Tuesday through Saturday, 2:45 p.m. to 11:15 p.m., with Sunday and Monday off. The hiring rate is $15.338 per hour, plus a $3.00-per-hour facility differential.

Requirements

  • Coursework, training, or experience in public contact, customer service, and/or office or clerical support procedures.
  • Experience or training using a personal computer, associated software, and office equipment.
  • Must be 19 years of age.
  • Knowledge of office and clerical support practices, filing and record-keeping methods, computer operations, and standard software and hardware applications.
  • Ability to communicate in person, by telephone, or by email; understand and apply instructions; and maintain confidentiality.
  • Ability to file, retrieve, and record information using established systems; identify differences in data; perform basic arithmetic; and correct inaccurate or incomplete records.

Nice To Haves

  • High school diploma or GED.
  • Customer service experience.
  • Data-entry skills.
  • Attention to detail.
  • Ability to multitask.
  • Strong verbal communication.
  • Basic computer knowledge.
  • Safety awareness.
  • Record-keeping skills.
  • Ability to work autonomously.

Responsibilities

  • Control access for individuals entering and leaving the facility.
  • Document the arrival of new patients and visitors.
  • Log patients’ personal belongings.
  • Maintain a guest log, check in visitors, and greet guests.
  • Perform assigned administrative and technical functions.
  • Maintain, file, retrieve, and record documents using established systems.
  • Communicate with supervisors, coworkers, other agency employees, customers, and visitors.
  • Maintain confidentiality of materials processed.
  • Operate standard office equipment and apply office support policies and procedures.

Benefits

  • Comprehensive benefits package, with eligibility varying by position, agency, and employment status.
  • Paid time off.
  • Retirement benefits.
  • Professional development opportunities.
  • Training and development opportunities for personal and professional growth.
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