Office Team Leader

Giant Eagle • Amherst, NY

3d

About The Position

The Office Team Leader manages the Cash Office and is accountable for the department’s operating performance. The role represents the organization professionally and promotes mutual respect, inclusion, diversity, and dignity. The Team Leader regularly coaches Team Members, provides timely feedback, identifies development opportunities, and supports their success.

The role includes leading and directing Team Members and managing department operations, including cash flow, inventory, budgets, safety, and compliance. The Team Leader tracks register and safe balances daily to identify and resolve issues, minimize losses, and maximize store profits. They prepare accurate daily and weekly cash and sales reports, maintain them on site as required by company policy, and keep records and paperwork in accordance with state, federal, and company regulations.

Requirements

• Retail work experience or a Store Leader recommendation.
• High school diploma or equivalent.
• At least 18 years of age.
• Ability to lift up to 50 pounds.

Nice To Haves

• Retail leadership or supervisory experience.
• Successful performance as a Peer Trainer or in a similar role.
• Successful performance as an in-store champion, such as for safety, service, or wellness, or in a similar role.
• Demonstrated product knowledge relevant to the department.
• Satisfactory performance and discipline record.

Responsibilities

• Interview, select, and train Team Members.
• Direct, plan, distribute, and assign work among Team Members.
• Appraise Team Members’ productivity and efficiency and recommend promotions or other changes in status.
• Handle Team Member issues, including complaints, and discipline Team Members as needed.
• Provide for the safety and security of Team Members or the store.
• Manage the department or location budget and inventory.
• Monitor or implement compliance measures.
• Manage store cash flow by tracking register and safe balances daily, identifying and resolving problems, minimizing losses, and maximizing store profits.
• Prepare accurate daily and weekly cash and sales reports and maintain them on site as required by company policy.
• Maintain records and paperwork according to state, federal, and company regulations.
• Represent the organization professionally and promote mutual respect, inclusion, diversity, and dignity.
• Coach Team Members regularly with timely feedback and support their development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED