Office Systems Specialist

Konica Minolta Business Solutions, U.S.A., Inc. • Atlanta, GA

1d • Onsite

About The Position

Konica Minolta is seeking an Office Systems Specialist who is mechanically inclined and passionate about technology, enjoys solving problems, and helping people. This role involves partnering with clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving cyber security, optimizing cloud data functionality, and offering managed print, IT, and automation services. It's an opportunity to learn new technologies and grow a career with an industry leader, with paid training provided. Konica Minolta Business Solutions, with a history spanning over 150 years, supports clients' digital transformation through its Intelligent Connected Workplace portfolio, including IT Services, intelligent information management, video security solutions, and managed print services, as well as office technology and industrial and commercial print solutions. The company celebrates 20 years in production print and 20 years of its bizhub brand, which has revolutionized office technology. Konica Minolta is recognized on Forbes' America's Best Large Employers list and for customer loyalty and product excellence. The company operates on a North American Shared Services model to enhance delivery to its field organization, combining service functions in the U.S. and Canada to support various departments.

Requirements

• 0-2 years experience of servicing/repairing office equipment or machinery
• High School Diploma/GED or equivalent experience

Nice To Haves

• A+ or N+ Certification preferred
• Exposure to IT Networks a plus

Responsibilities

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates to the Konica Minolta system for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Benefits

• Hands on and computer based training on current and upcoming technology products & services
• Exposure to IT networks and services with career growth opportunities
• Competitive car allowance program and paid mileage
• Company provided laptop and phone
• An inclusive and flexible workplace environment that highly values sharing of new perspectives.
• Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED