Office Specialist

State of Nebraska•Lincoln, NE

19h•Onsite

About The Position

The Nebraska Game and Parks Commission is seeking a positive individual to join their Permits section. This role involves assisting customers over the phone with purchasing permits and answering general permit questions, contributing to the agency's mission of stewardship of the state’s fish, wildlife, park, and outdoor recreation resources. The position offers an exciting opportunity for those passionate about outdoor activities and making an impact, supported by a comprehensive onboarding process.

Requirements

Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency.
Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Knowledge of general office procedures.
Strong customer service skills.
Strong organizational skills.
Ability to communicate in person and by telephone, computer, email, and/or correspondence to exchange information and ideas and assist customers.
Ability to operate personal computer and cash register, printer, copier, calculator.
Ability to lift and move up to 35-pound containers.

Nice To Haves

Experience with MS Office (Outlook, Word, Excel, Access).

Responsibilities

Assist customers over the phone with issuance of permits, certificates, licenses, and big game applications.
Register hunters for the Harvest Information Program, and answer questions in accordance with State Statutes, Regulations and Orders.
Process application forms and payments for Nebraskaland magazine subscriptions.
Answer Permit Section and Lincoln Customer Service phone calls.
Assist permit agents, both internal and external, with permit issuance inquiries.
Be punctual with reliable attendance and willing to work in a fun, fast-paced environment.
Perform other duties as assigned.