Office Support
American House Senior Living Communities•Georgetown Charter Township, MI
•Onsite
About The Position
Office Support supports our mission to enrich the lives of others through genuine customer service, answering phones, greeting guests and additional office duties.
Requirements
- Evident interpersonal relationship skills, passionate and empathetic
- Apparent compassion to serve others
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a background check and TB test
Nice To Haves
- Previous experience working with Seniors
- 1-2 years of customer service experience
- 1-2 years of front desk/receptionist experience
Responsibilities
- Ensure the highest quality of customer service is available for our residents
- Responsible for providing a positive first impression both in-person and over the phone to Residents, potential Residents, families, vendors, and candidates for employment
- Respond and address to any resident concerns which arise during shift
- Responsible for carrying out any emergency procedures required during shift
- Responsible to be knowledgeable and successful using the American House sales system
- Responsible for running or overseeing activities
- Notifies Executive Director of emergency situations
- Notes areas or articles in need of repair and reports to Executive Director
- Responsible for inputting work orders into work order system
- Other duties as assigned by Executive Director
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
