Office Support-Westland Hunter

American House Senior Living CommunitiesWestland, MI
Onsite

About The Position

Under the general direction of the Executive Director, the Office Support position is responsible for the overall management and integrity of the building during weekends and as scheduled. This role ensures the highest quality of customer service for residents, addresses resident concerns, and handles emergency procedures. The position also involves utilizing the BILD sales system, overseeing weekend activities, and reporting maintenance needs. Founded in 1979, American House Senior Living Communities aims to provide high-quality, affordable senior housing and enrich the lives of residents through meaningful relationships and passionate, compassionate care.

Requirements

  • Knowledgeable and successful using the BILD sales system.

Responsibilities

  • Ensure the highest quality of customer service is available for our residents.
  • Respond and address to any resident concerns which arise during shift.
  • Responsible for carrying out any emergency procedures required during shift.
  • Responsible to be knowledgeable and successful using the BILD sales system.
  • Responsible for running or overseeing weekend activities.
  • Notifies Executive Director of emergency situations.
  • Notes areas or articles in need of repair and reports to Assistant Director.
  • Other duties as assigned by Executive Director.
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