Office Support Staff - Center for Behavioral Health (Norwich)
About The Position
The Office Support Staff position is a non-clinical position that provides advanced clerical, secretarial, case management and front desk support. In addition to front office support functions, the Office Support Staff supports other team members in the treatment of adults recovering from mental health and/or substance abuse disorders, in community-based outpatient treatment setting. This includes: providing risk/need assessments; coordination and case management with treatment providers and community resources; assisting with enrolling clients in entitlement benefits; client engagement and retention in clinical services; and data entry.
Requirements
- Associate’s Degree
- 2+ years related experience
- Valid Driver’s License
- Regular and predictable attendance is required
- Must attend mandatory New Hire Orientation
Responsibilities
- Provide advanced clerical, secretarial, case management and front desk support.
- Support team members in the treatment of adults recovering from mental health and/or substance abuse disorders.
- Provide risk/need assessments.
- Coordinate and manage cases with treatment providers and community resources.
- Assist with enrolling clients in entitlement benefits.
- Engage clients and ensure retention in clinical services.
- Perform data entry.
Benefits
- Medical, dental, vision benefits
- Additional voluntary coverages
- 403(b) retirement plan with employer matching contribution
- Company paid short and long term disability and life insurance
- Paid time off (vacation, personal and sick)
- 12 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
