Office Support Specialist

University of ArkansasFayetteville, AR
Onsite

About The Position

The Office Support Specialist for University Recreation + Wellness provides administrative support to ensure efficient operations of the office and membership services. This role also supports departmental staff with a variety of tasks and duties while offering assistance with customer service needs. Regular, reliable and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

  • Formal education equivalent of a bachelor’s degree from an accredited institution of higher education
  • At least two years of experience in administration or related area
  • Knowledge of the organization and administration of various higher education academic and social programs
  • Knowledge of campus and community resources
  • Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs
  • Knowledge of or ability to learn and explain membership records policies and procedures
  • Knowledge of or ability to learn and use Microsoft Office software
  • Knowledge of or ability to learn and use basic office equipment: phone, computer, printer, copier, and fax
  • Knowledge of or ability to learn FERPA regulations
  • Knowledge of or ability to learn and use Perceptive Content, document imaging
  • Ability to evaluate collected information and formulate into recommendations
  • Ability to compile information into report form
  • Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

  • Experience in higher education
  • Experience working with college aged students
  • Experience working with membership databases
  • Experience with the University of Arkansas software systems, such as Workday, UAConnect, SharePoint, and Perceptive Content
  • Experience in business writing and editing

Responsibilities

  • Provides administrative support to ensure efficient operations of the office and membership services.
  • Supports departmental staff with a variety of tasks and duties.
  • Offers assistance with customer service needs.

Benefits

  • University contributions to health, dental, life and disability insurance
  • Tuition waivers for employees and their families
  • 12 official holidays
  • Immediate leave accrual
  • A choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
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