Office Support Specialist 2026-02007

State of Wyoming•Torrington, WY

5d•Onsite

About The Position

The Wyoming Department of Corrections contributes to public safety by exercising reasonable, safe, secure, and humane management while actively providing offenders opportunities to become law-abiding citizens. The Wyoming Medium Correctional Institution (WMCI) is located in Torrington, WY, and is specifically designed to serve as the main intake and assessment center for male inmates. It serves as a primary education and treatment center for inmates identified as requiring high levels of protective custody and medical, mental health, dental, substance abuse, life skills, cognitive/behavioral, and/or sex offender treatment services.

Requirements

Knowledge of applicable federal, state and local laws, codes, regulations and policies, technical processes and procedures related to the department.
Knowledge of the principles and procedures of financial record keeping and reporting, basic accounts payable and purchasing.
Knowledge of the principles and practices of employee supervision, training and evaluation.
Knowledge of techniques for providing a high level of customer service.
Associate's Degree (typically in Business)
0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
OR 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

Responsibilities

Acts as a specialist in assigned program area, performing the most complex technical duties, which may include legal secretary responsibilities.
Performs, leads, or supervises a wide variety of moderate to complex program and operational support duties.
Serves as subject matter expert.
Applies knowledge of programmatic and administrative requirements.
Resolves problems and makes recommendations for improvements.
Performs specialized tasks and coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems or fiscal duties and provides training to staff.
Conducts research, troubleshoots office systems or procedures for efficiency and accuracy; collects, organizes and details in writing the required documentation in answering queries.
Coordinates and/or acts as a liaison between agency or work unit and other agencies.
Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
Assists in budget development, analysis, interpretation and recommendation; including handling deposits and monetary transactions and/or performing audit functions.
Accurately maintains agency files and records; inputs data into databases.
Prepares reports; verifies computer systems, databases and coded data for accuracy.
Responds verbally and/or in writing to requests for information.
Screens and corrects documents for procedural compliance; evaluates information for accuracy.
Provides customer service to customers, clients and staff and acts as a resource and explains rules and procedures to co-workers, customers and/or clients.
Responsible for inventory assets.
Performs administrative duties requiring considerable judgment, which may involve fiscal, human resources, or other specific program areas.
Resolves some light computer issues/concerns.
Greets, screens visitors, and interviews customers/clients to evaluate and determine needs.
Refers customers to appropriate supportive service agencies.
Tracks information.
Maintains and reviews case files to determine actions to be taken.
Evaluates information for accuracy.
Assures procurement process is managed appropriately and according to established procedures.
Involves some processing/interpreting of legal documents.
Responsible for ensuring a safe and enjoyable workplace, including participation in initiatives designed to promote a positive work environment.