Office Support Specialist (On Call)
About The Position
Join a dynamic role where no two days are the same. As an On-Call Office Support Specialist, you'll work across premier client offices, gain experience in workplace operations, and build valuable skills in facilities, office services, and customer experience—all while making an immediate impact. SPS Global is seeking an Office Support Specialist (On-Call) to provide on-site coverage and operational support across client locations in San Francisco. This is a floating position designed to support business continuity when regular staff are out of the office or when additional project coverage is needed. The role is ideal for a dependable, service-driven professional who can quickly adapt to different environments and maintain high service standards. You will provide coverage when regular staff are out and support special projects as needed. The position is based out of a designated home office and may require short-notice deployment to nearby client sites.
Requirements
- High School Diploma or equivalent
- Six months or more in office services, reception, hospitality, retail, logistics, or customer service preferred.
- Strong organizational, time management, and problem-solving skills
- Excellent written and verbal communication
- Ability to learn and navigate computer-based systems
- Professional demeanor with a customer-service mindset
- Ability to work assigned hours and follow established policies
- Regular walking, standing, bending, kneeling, and sitting for extended periods
- Ability to lift or move 40 lbs. frequently
- Ability to move packages via wheeled cart (up to 60 lbs. capacity)
- Manual dexterity to operate phones, copiers, and related office equipment
Nice To Haves
- Experience in mailroom, office services, reception, or facilities support
- Familiarity with shipping/receiving processes and office equipment
Responsibilities
- Oversee incoming and outgoing mail and packages
- Log and track deliveries using chain-of-custody systems
- Distribute mail and notify employees of deliveries
- Process shipping requests and verify packing documentation
- Assist with supply ordering and stocking common areas
- Support light facilities tasks and service requests
- Monitor and support copy/print equipment
- Assist with office moves and workspace transitions
- Set up and break down conference rooms as needed
- Provide front desk or concierge coverage as needed
- Answer and direct calls professionally
- Deliver consistent, high-level customer service to employees and visitors
Benefits
- Medical
- Dental
- Vision
- HCFSA
- DCFSA
- HSA
- Commuter Transit and Parking Pre-Tax Plans
- Supplemental Life Insurance
- Accident Insurance
- Critical Illness
- Hospital Indemnity
- Legal Program
- Identify Theft Protection
- Pet Discounts
- Pet Insurance
- Group Home and Auto Insurance
- EAP
- Short Term Disability
- Life Insurance
- Education Discounts
- 401k w/ matching
- Entertainment Discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
