Office Support Specialist

Cass County•Walker, MN

3d•Onsite

About The Position

The purpose of this position is to aid staff in processing and administering state and federal mandated programs as efficiently and effectively as possible by performing clerical assignments requiring a degree of independent judgment and knowledge of agency procedures and practices. The role involves acting as an office support staff member, professionally receiving clients and visitors, and understanding the value of initial contact with the agency. This position requires productive use of time by assisting with all office support duties, managing income and outgoing mail, handling all facets of the EBT card system, and managing the agency forms/packets inventory. The role also includes maintaining the organization of specific storage and supply rooms, performing general office support for the entire agency (including Public Health, WIC, IMU, Child Support, Social Services, and Transportation) in a productive and efficient manner, and contributing to the agency-wide team process of service delivery. Other duties as assigned.

Requirements

Ability to type
Good use of English
Good proof-reading skills/spelling
Organizational skills
Knowledge of agency, workers, and programs involved
Ability to communicate clearly and concisely in a helpful, tactful manner in dealing with clients/public/staff
Understand and follow moderately complex oral and written instructions
Make minor decisions in accordance with precedents and regulations, and apply these to work situations
Ability to maintain respectful and effective working relationships
Three years of increasingly responsible clerical experience or experience working with the public
Must possess a valid driver’s license

Responsibilities

Perform as an office support staff member professionally, receiving all clients and visitors.
Use time productively by assisting with all office support duties.
Manage income and outgoing mail.
Manage all facets of the EBT card system.
Manage agency forms/packets inventory.
Maintain organization of specific storage and supply rooms.
Perform general office support for the entire agency, including Public Health, WIC, IMU, Child Support, Social Services, and Transportation in a productive, efficient manner.
Contribute to the agency-wide team process of service delivery.
Performs other duties as assigned.