Office Support Person IV - Civil Processing

Montgomery County•Norristown, PA

5d•Onsite

About The Position

This person will contribute to a positive work environment and assist with any other duties throughout the office as needed. He/she performs daily office support services to include but not limited to: office support, processing, and maintaining documents related to civil processing. Position covered by a collective bargaining agreement.

Requirements

Computer literate; excellent data entry skills.
Accurate and detailed oriented.
Well organized with the ability to meet deadlines.
Work effectively in a fast-paced environment both independently and as part of a team.
Good inter-personal, oral and written communication skills.
Required to be cross trained within Civil/Real Estate.
Pleasant and professional demeanor.
Minimum High School Diploma.

Nice To Haves

Post education a plus.

Responsibilities

Process civil documents, both timely and accurately, according to the PA Rules of Civil Procedure.
Utilize department software to record all transactions and data entry.
Process and review PFA instructions with Client & comply with confidentiality guidelines
Data entry of PFA Orders into software system
Responsible for investigating and resolving discrepancies on a case by case basis.
Assists clients via counter with civil processing and related questions.
Ability to work calmly and productively under pressure in the office.
Complete mandatory eFiling Training.
Process eFiling documents through eFiling transactions.
Create and document procedure processes and store on universal drive.
Required to assist in other areas of the office as needed.
Process mail distribution.
Keep current on all policy procedures & updates.
Responsible for scheduling personal bi-monthly meetings with Sr. Operations Manager.