Office Support II 37.5 FT

Lancaster County•Lancaster, PA

10d

About The Position

This position is primarily responsible for administrative and financial tasks while providing clerical support to all Divisions of Adult Probation and Parole Services (APPS). Duties include general data entry, fiscal management, reception coverage, assistance with Rapid Resolution Court, and other clerical work. The role involves complex clerical work requiring independent judgment, skilled typing, and review of correspondence, reports, and similar documents. It may require frequent interaction with departmental staff, other agencies, and community partners, as well as training and guiding new employees. Work is performed with considerable independence and is subject to periodic changes in operating procedures. The position reports directly to the Office Support Supervisor. Applicants must pass criminal background and reference checks. The work requires sitting for sometimes long periods, operating a computer or laptop, moving files weighing up to 10 pounds, and providing transportation to and from meetings and other job-related appointments.

Requirements

Education equivalent to completion of high school, including coursework in standard business practices and office procedures, or equivalent.
Some clerical and/or typing experience in an administrative, professional, or judicial setting, or an acceptable combination of education and experience providing the required knowledge, skills, and abilities.
Knowledge of general principles and policies of the criminal justice system.
Knowledge of filing, reception, and administrative assistance practices and procedures.
Excellent organizational skills.
Ability to use office equipment such as a personal computer, facsimile machine, and copier.
Proficiency in required software applications or willingness to learn them.
Understanding of basic English usage, grammar, spelling, and punctuation.
Ability to communicate effectively with offenders, members of the Judiciary, coworkers, representatives of other agencies, and the public.
Ability to organize workload, establish priorities, and complete clerical processing requirements.
Must pass a criminal background check and reference checks.
Ability to sit for sometimes long periods and operate a computer or laptop.
Ability to lift and move files weighing up to 10 pounds.
Ability to provide own transportation to and from meetings and other job-related appointments in a timely manner and access those locations with reasonable accommodations.

Responsibilities

Process transfer-related paperwork, including accepting and transferring cases in CPCMS, entering or updating transfer fees, assigning Miscellaneous Docket numbers, preparing intake reporting letters, and scanning and emailing transfer packets to the designated county.
Process monthly ARD Court cases by entering fees in CPCMS, entering billing notes and sentencing information in AP, and creating case files.
Perform clerical tasks including court runs, retrieving and distributing mail and e-faxes, shredding confidential paperwork, and providing reception coverage.
Attend Rapid Resolution Court on scheduled court days to assist the Intake Support Specialist.
Enter fees in CPCMS for AHSS classes and enter SCRAM fees.
Assist the Collective Leadership Team with scheduling special meetings, preparing memos and reports, and department-wide projects.
Perform related work as required.