Office Support Coordinator
About The Position
McKenney Home Care is seeking a dependable, organized, and adaptable Office Support Coordinator to join our Venice office. This is a full-time, in-office position supporting the day-to-day operations of a busy private-duty home care agency. The Office Support Coordinator will work closely with HR, Scheduling, Recruiting, and Clinical and should be comfortable shifting priorities quickly throughout the day. This role is a strong fit for someone who thrives in a fast-paced environment, communicates well, stays organized under pressure, and is willing to step in wherever support is needed.
Requirements
- Previous office experience required
- Ability to work effectively in a fast-paced environment
- Comfortable changing focus quickly as priorities shift
- Strong organization, multitasking, and follow-through
- Ability to manage interruptions and competing priorities professionally
- Strong verbal and written communication skills
- Professional telephone and customer-service skills
- Strong attention to detail
- Comfortable using email, electronic records, and web-based software
- Ability to maintain confidentiality and handle sensitive information appropriately
- Dependable attendance and professional conduct
- Willing and able to participate in the approximately every-third-week on-call rotation
- Willing to attend occasional job fairs, recruiting events, or community events
Nice To Haves
- Home care, home health, healthcare, or medical office experience preferred
- Experience supporting multiple departments is a plus
- Microsoft Office and/or Google Workspace experience preferred
- WellSky Personal Care/ClearCare experience is a plus
Responsibilities
- Answer and direct incoming phone calls
- Greet visitors, applicants, caregivers, clients, and family members
- Assist with general office organization and daily office needs
- Prepare, scan, file, and organize documents
- Maintain electronic and paper records
- Assist with forms, correspondence, and internal communications
- Support HR with employee files, credentials, onboarding, and follow-up
- Support Scheduling with caregiver and client communication, schedule updates, and coverage-related needs
- Support Clinical with documentation, records, forms, and follow-up
- Support Recruiting with applicant communication, interview coordination, and hiring-related tasks as needed
- Assist with orientation materials, meetings, trainings, and office events
- Attend job fairs, recruiting events, or community events as needed
- Enter and update information in agency systems
- Follow up on missing or incomplete documentation
- Communicate professionally with caregivers, applicants, clients, families, and team members
- Assist multiple departments based on changing daily priorities
- Participate in the required after-hours on-call rotation
Benefits
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
