Office Support Coordinator

McKenney Home Care • Venice, FL

2d • Onsite

About The Position

Responsive recruiter Benefits: Competitive salary Employee discounts Health insurance Paid time off Vision insurance McKenney Home Care is seeking a dependable, organized, and adaptable Office Support Coordinator to join our Venice office. This is a full-time, in-office position supporting the day-to-day operations of a busy private-duty home care agency. The Office Support Coordinator will work closely with HR, Scheduling, Recruiting, and Clinical and should be comfortable shifting priorities quickly throughout the day. This role is a strong fit for someone who thrives in a fast-paced environment, communicates well, stays organized under pressure, and is willing to step in wherever support is needed. Schedule Monday-Friday, 9:00 AM-5:00 PM Venice Office: 871 Venetia Bay Blvd, STE 210, Venice, FL 34285 The Office Support Coordinator is also required to participate in the agency's after-hours on-call rotation approximately every third week. $450 incentive per assigned on-call week. On-call expectations and responsibilities will be reviewed during the interview and training process.

Requirements

• Previous office experience required
• Ability to work effectively in a fast-paced environment
• Comfortable changing focus quickly as priorities shift
• Strong organization, multitasking, and follow-through
• Ability to manage interruptions and competing priorities professionally
• Strong verbal and written communication skills
• Professional telephone and customer-service skills
• Strong attention to detail
• Comfortable using email, electronic records, and web-based software
• Dependable attendance and professional conduct
• Willing and able to participate in the approximately every-third-week on-call rotation
• Willing to attend occasional job fairs, recruiting events, or community events

Nice To Haves

• Home care, home health, healthcare, or medical office experience preferred
• Experience supporting multiple departments is a plus
• Microsoft Office and/or Google Workspace experience preferred
• WellSky Personal Care/ClearCare experience is a plus
• Ability to maintain confidentiality and handle sensitive information appropriately

Responsibilities

• Answer and direct incoming phone calls
• Greet visitors, applicants, caregivers, clients, and family members
• Assist with general office organization and daily office needs
• Prepare, scan, file, and organize documents
• Maintain electronic and paper records
• Assist with forms, correspondence, and internal communications
• Support HR with employee files, credentials, onboarding, and follow-up
• Support Scheduling with caregiver and client communication, schedule updates, and coverage-related needs
• Support Clinical with documentation, records, forms, and follow-up
• Support Recruiting with applicant communication, interview coordination, and hiring-related tasks as needed
• Assist with orientation materials, meetings, trainings, and office events
• Attend job fairs, recruiting events, or community events as needed
• Enter and update information in agency systems
• Follow up on missing or incomplete documentation
• Communicate professionally with caregivers, applicants, clients, families, and team members
• Assist multiple departments based on changing daily priorities
• Participate in the required after-hours on-call rotation

Benefits

• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed