Office Support Clerk

Zenith American Solutions•Wallingford, CT

4d•Onsite

About The Position

The Office Support Clerk provides clerical support in assigned office in accordance with Company Guidelines, client needs, and regulatory requirements. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Requirements

High school diploma or equivalent.
Six months of experience working in an office environment.
Solid organization skills with strong detail orientation.
Ability to communicate clearly and professionally, both verbally and in writing.
Strong work ethic and the ability to work effectively in a team environment.
Highly developed sense of integrity and commitment to customer satisfaction.
Ability to follow standard operating procedures.
Basic PC skills, including MS Word and Excel.
Able to work in environment with shifting priorities and to handle a wide variety of activities and confidential matters with discretion.

Nice To Haves

Prior multi-line telephone experience strongly preferred.

Responsibilities

Answers incoming telephone calls; routes call to appropriate staff member; documents and distributes messages accordingly.
Greets visitors to the reception area and directs to appropriate staff; coordinates appointments as necessary.
Responds to basic inquiries from participants, beneficiaries, and union representatives regarding benefit plans.
Maintains lobby and reception area in an organized and professional manner.
Performs clerical duties such as filing, preparing documents, photocopying, scanning, faxing, collating, or performing data entry as needed.
May assist mail handling depending on location needs.
Performs other duties as assigned.