Office Support Associate

SurePoint Technologies•Austin, TX

4d•Onsite

About The Position

SurePoint Technologies delivers award-winning software that helps mid-sized law firms boost efficiency and maximize financial performance. Our cloud-based solutions connect client management, practice management, and financial systems to improve efficiency and collaboration. With over 40 years in legal tech and a team of CPAs, former lawyers, and top engineers, we understand what law firms need to thrive. We’re passionate about building tools that reduce administrative work – so our customers can focus on what matters most: serving their clients. The Office Support Associate supports the Austin Corporate Office on a part-time basis. The role focuses on maintaining a clean, stocked, and welcoming workplace environment. This role helps create a positive and organized workplace experience for employees and visitors. The schedule is expected to be mornings 3-5 weekdays during normal business hours, with flexibility based on office needs.

Requirements

High attention to detail with a proactive approach to cleanliness and organization
Strong technical skills including PowerPoint, Excel, and Word, and basic digital tools, including calendaring
Strong time management skills and ability to work independently with minimal oversight
Reliable and punctual, with consistent availability during scheduled hours
Friendly, professional demeanor when interacting with internal teams and visitors
Takes initiative and identifies needs before being asked
Demonstrates pride in creating a welcoming and organized environment
Comfortable managing multiple small tasks and shifting priorities throughout the day

Nice To Haves

Previous experience in office coordination, workplace experience, facilities support, hospitality, or administrative support roles
Familiarity with office supply inventory, vendor coordination, and event support
Experience supporting employee onboarding or office operations
Good communication and problem-solving skills
Adaptable and flexible within a fast-paced office environment

Responsibilities

Maintain clean, organized, and welcoming shared office spaces including the kitchen, break room, conference rooms, supply areas, and lobby
Restock office, kitchen, snack, beverage, and meeting supplies as needed
Receive, organize, distribute, and coordinate mail, deliveries, and outgoing packages
Coordinate office supply and snack orders through approved vendors and ordering platforms
Support onsite meetings, visitors, and team events with hospitality and room preparation
Maintain kitchen organization, including loading/unloading the dishwasher and restocking beverages, coffee supplies, and snacks
Monitor conference rooms and shared spaces to ensure they remain presentable throughout the day
Coordinate minor office or facility needs with vendors, building management, contractors, or internal contacts
Submit and monitor maintenance requests and assist with onsite vendor coordination as needed
Support onboarding logistics for Austin-based new hires, including office access coordination, welcome communications, workspace setup, and office tours
Assist with employee offboarding logistics related to office access and key/fob returns
Create and support monthly office events, celebrations, and employee engagement activities
Assist with internal office communications such as workplace announcements, newsletters, and event reminders
Maintain organization of office storage areas, supplies, and décor materials
Support general office administration, organization, and operational projects as needed
Provide additional office and administrative support as needed