Office Support Associate

University of North Texas System•Denton, TX

2d•Onsite

About The Position

The person in this position is responsible for performing public relations functions as well as delivering great customer service. The customers in this unit are the School of Merchandising and Hospitality Management Director, Staff, Chairs, Faculty and External constituencies including internal and external guests that enter the SMHM Director's suite. It is necessary for the person in this position to be flexible in multitasking and changing from task to another quickly. Interruptions of scheduled work may occur; thus, flexibility is necessary to accomplish the work in a timely manner. The person in this position must be able to organize work based on priorities established by the School Director.

Requirements

High school diploma and three years of moderately responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.
Advanced customer service skills.
Exceptional interpersonal skills.
Knowledge of Microsoft Office.
Advanced attention to detail.
Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats.
Ability to conceptualize, plan and organize multiple programs and assignments effectively.
Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness.
Ability to work independently.
Ability to develop and maintain good, positive working relationships.
Ability to learn and retain knowledge of policies, practices, procedures and terminology of assigned function.

Responsibilities

Maintain professional appearance and conduct.
Uphold appropriate work habits and behaviors.
Maintain appropriate customer service.
Efficient and timely completion of tasks.
Prepares conference rooms for scheduled meetings and ensures coffee service as appropriate, especially with guests.
Schedules conference rooms on electronic calendars.
Develop and implement plan for maintaining and destroying state files in work area.
Assist faculty with course and lab related purchases that are charged to course fees. This includes, but is not limited to, supplies, subscriptions, and course specific software.
Coordinate textbook orders with the campus bookstore and request desk copies for faculty to consider for classes.
Assist with asset management.
Responsible for keeping the Director's suite organized and stocking the office supply closet.
Assist Director's office with posting of processing of ePars for hourly student assistants - UNT CoLab AND IT.
Prepare and publish faculty schedule with office hours and phone list for each semester.
Monitor main office copy machine maintenance, and coordinates repairs.
Prepare purchase orders and approve invoices for equipment and supplies; and coordinates receipt of shipping.
Assist faculty and staff with coordination of special events.
May assist with the collection of data and the preparation of materials for meetings and conferences and provide assistance to the completion of reports.