Office Support Assistant SC, FT40

CAMPBELL CLINIC PC•Germantown, TN

2h•Onsite

About The Position

Provides quality patient care by admitting all pediatric, adolescent, adult and geriatric patients, and assisting patient family members. Successfully operates telephone system to answer and respond to incoming calls. Responsible for greeting all patients and visitors to the ASC facility. Maintains medical records in an organized manner to facilitate their retrieval and assist the physician in caring for the patient.

Requirements

High School Graduate or GED required
3-5 years of experience in healthcare required
Must be computer literate. Basic computer skills required.

Responsibilities

Dates and distributes incoming mail
Types, files, and performs data entry for new patients
Answers telephone and directs telephone calls. Takes and delivers messages to the appropriate area or individual
Greets patients, patient family members, and visitors
Prepares Medical Charts for new patients
Assists new patients when necessary, checks in return patients, updates all patient information such as telephone number, address, insurance data, etc., to ensure a complete accurate patient record
Pre-registers patient and enters data into patient information system
Explains registration sheet, promissory notes, authorization to bill, and other documents in the chart to the patient, or guardian, and gets confirmation of their accuracy
Obtains patient or guardian signatures when required. Creates accurate labels for charging and name band. Labels forms using established policy and procedure
Verifies correct procedure, surgeon with patient, and identifies and communicates any deviations
Regular and predictable attendance
Ability to work in a cooperative manner with others
Performs all other duties as assigned