Office Support Assistant

University of Central Florida • Orlando, FL

1d • Onsite

About The Position

The Office of Student Financial Assistance (SFA) supports UCF students through the administration of federal, state, institutional, and private financial aid programs. With a focus on student service, regulatory compliance, operational excellence, and access to higher education, the office partners across the university to ensure students receive accurate, timely, and equitable financial aid services. SFA is a fast-paced, collaborative environment committed to innovation, continuous improvement, and helping students navigate the financial aspects of their UCF experience. The Office Support Assistant for SFA performs a wide variety of general office support duties. Duties include data entry, mail handling, filing, composing routine correspondence, answering phones, greeting visitors, scheduling, and arranging simple events.

Requirements

• High School Diploma or equivalent and 0+ years of relevant experience.
• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Nice To Haves

• Experience providing administrative or office support in a professional environment.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office or similar office software.
• Strong attention to detail and accuracy.
• Effective written and verbal communication skills.

Responsibilities

• Greet visitors and direct them to the correct location.
• Answer external phone calls and direct inquiries correctly within the organization.
• Provide information for routine inquiries.
• Accept and sign for deliveries.
• Screen, sort, and distribute mail.
• Ensure standard office machinery (e.g., phones, printers, copiers, and fax) is in working order.
• Support scheduling efforts of individuals and meeting spaces.
• Assist with routine data entry requests.
• Handle the closing and opening of office/meeting spaces.
• Assist other administrative support personnel in efforts to manage the office.
• Assist in mass communications/mailings (includes mail merges or database reports).
• Prepare and maintain files in accordance with established guidelines and/or templates.
• Assist in outreach to external constituents, under the direction of the supervisor.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending
• Employee Assistance Program
• Paid time off
• Annual and sick time off
• Paid holidays
• Retirement savings options
• Employee discounts
• Education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED