Office Support Assistant II (Represented)

Anne Arundel County•Anne Arundel County, MD

2d•Onsite

About The Position

The Anne Arundel County Police Department is seeking a Full Time, Permanent, Safety Sensitive, Office Support Assistant II (Represented) for its Central Records Section. This position involves varied and diversified office support tasks, requiring contacts with county employees and the general public to provide information, respond to complaints, and answer questions. This role is distinguished from an Office Support Assistant I by the complexity of work and the independent judgment required. Employees follow established procedures and use office automation equipment and software to produce various documents. The work is sedentary, performed in an office setting, and involves meeting deadlines with time-sensitive documents. Work performance is reviewed by a supervisor.

Requirements

Graduation from high school
Two (2) or more years of experience in general office support duties
Ability to establish and maintain effective working relationships with other employees and the public.
Ability to process office forms, claims, bills, requests and applications.
Ability to prepare statements and notices, computing applicable charges on the basis of records and regulations.
Ability to meet time sensitive deadlines and handle confidential records.

Nice To Haves

Experience working with a Police field reporting and/or Records Management System (RMS).
Experience with FBI Crime reporting using Uniform Crime Reporting using (UCR) and/or National Incident-Based Reporting System (NIBRS).

Responsibilities

Formats and types correspondence, reports, tables, contracts, Request for Proposals, regulations, purchase orders, invoices, and other office documents utilizing a variety of computer systems and software applications.
Reviews, codes, enters, and updates data in manual and/or automated systems to maintain current records and initiates corrective actions as necessary to assure accuracy and completeness.
Schedules appointments for staff and coordinates calendar commitments for meeting rooms.
Maintains, monitors, and contributes to the modification of filing systems and/or document control procedures.
Tabulates and prepares numerical data, tables, and reports from information found in other sources.
Collects data from existing records and types budget documents, numerical data, financial projections, and income and expenditure reports.
Receives visitors, answers telephones, and supplies information to the general public and other county employees, making referrals as appropriate.
Receives and distributes/routes invoices, bills, requisitions, payment requests, applications, claims, orders, forms and bids for processing.
Receives, reviews, and distributes incoming mail and other materials.
Proofreads documents for accuracy, completeness and adherence to procedural requirements.
Receives and records cash and/or checks and issues receipts.