Office Supervisor

MISSOURI DEPARTMENT OF CONSERVATIONJefferson City, MO
$42,768 - $52,272Onsite

About The Position

Serves as a point of contact for the Science and Management Branch and assumes administrative work duties while providing excellent customer service.

Requirements

  • High school diploma or GED/HiSET required.
  • Three (3) years of progressively responsible administrative experience.
  • Proficient in Microsoft Office, including Word, Excel, and Access.
  • Demonstrated knowledge of office practices, procedures, and equipment.
  • Demonstrated customer service skills.
  • Ability to quickly learn and understand Department functions, organization, policies, regulations, and other administrative information and instructions.
  • Highly organized while performing multiple projects.
  • Ability to perform multiple assignments which may require considerable exercise of independent judgment.
  • Ability to plan, organize, supervise, and ensure a high degree of accuracy and thoroughness in the work of administrative staff responsible for a wide range of activities.
  • Good communication skills, both verbal and written.
  • Ability to establish and maintain effective working relationships with Department staff and the general public.
  • Ability to maintain the integrity of confidential information.
  • Ability to work weekends as needed.

Nice To Haves

  • Holds self and team accountable for safety, conduct, performance, professional development, and public engagement.
  • Models and upholds the Department’s Code of Conduct, ensuring professional and ethical behavior.
  • Motivates, coaches, and develops team members to achieve organizational goals and maximize performance.
  • Applies strategic thinking, planning, budgeting, and conservation business principles to decision-making.
  • Demonstrates knowledge of Department policies, procedures, and supervisory responsibilities.
  • Identifies opportunities for improvement, analyzes root causes, and implements effective solutions.
  • Gives and receives constructive feedback while providing timely coaching and support.
  • Sets clear SMART objectives, provides resources, and empowers teams to take ownership of results.
  • Balances operational efficiency with effective staff management to deliver high-quality outcomes.
  • Collaborates across diverse perspectives, communicates clearly, and fosters a culture of innovation, accountability, organizational values, and talent development.
  • Demonstrates strategic vision by understanding the long-term direction of the Department and Branch, aligning priorities and values, and communicating a clear path toward achieving program goals.

Responsibilities

  • Serve as a point of contact for the science and management branch.
  • Plan, assign, coordinate, and supervise activities of administrative staff (hourly), including schedules and vacation coverage.
  • Maintain detailed confidential files.
  • Provide administrative support to staff within the science and management branch.
  • Issue and cancel security access cards to staff.
  • Develop procedures designed to facilitate clerical operations and provide guidance to field staff on policy procedures.
  • Correspond and communicate with internal and external customers via phone, email, and in-person discussions.
  • Answer departmental process questions for internal and external stakeholders and provide training, when necessary.
  • Process invoices for payment, and prepare deposits.
  • Order office supplies and furniture, and manage vendor contracts.
  • Process reservations for public rentals.
  • Maintain functionality of office machines.
  • May be responsible for the scheduling of fleet equipment.
  • Collaborate with other departments as needed.
  • Other duties as assigned.

Benefits

  • Compensatory time in lieu of cash payments
  • Use of a mobile device-cellular phone for Department business
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