Office Specialist (Urgent Walk-In Clinic)

Cascadia Health•Portland, OR

2d•$22 - $23•Onsite

About The Position

The Office Coordinator works as a member of the Administrative Services team and is responsible for supporting the day-to-day administrative operations of the site, while supporting a Trauma Informed Care environment. With the high prevalence of trauma among individuals receiving mental health services, it is required that the Office Coordinator understand the effects of trauma on health, coping, and other aspects of lives of those we serve. This position is located within the urgent walk-in clinic (UWIC) at the Plaza Health Center in SE Portland, OR.

Requirements

High school diploma/GED or equivalent
Five years of work experience in an office setting, insurance or healthcare experience: or demonstrated ability to fulfill the requirements of the position.
Type 50 wpm
Proficiency in computer hardware and software at a level to effectively perform the job functions, including entering and retrieving data
Familiarity with basic office equipment, i.e., fax machines, printers, copiers
Ability to commute to various Cascadia sites and community locations as needed.
CPR Certification (training provided post-hire).

Nice To Haves

Advanced skills with PC systems, including MS Windows, MS Word and MS Excel preferred
Sound independent judgement and collaboration skills

Responsibilities

Provide supportive environment to clinical and administrative staff and programs.
Maintain philosophy, mission, and best practices of Cascadia and associated clinical program.
Communicate effectively and provide support to staff, clients and the public by telephone, e-mail and in person.
Manage multiple tasks in an office environment; organize and prioritize workload.
Provide support for site Vendors.
Collaborate with leadership members to maintain and update all staff schedules in the Electronic Health Records system.
Provide administrative support for Electronic Health Records functions used by all staff at the site.
Assist with tracking client and patient paperwork.
Provide the team with assistance as needed for knowledge of Cascadia policy and procedures.
Track and maintain office supplies needed for the site.
May be required to run errands to maintain site supplies.
Adhere to mandatory abuse reporting laws and HIPAA requirements.
Demonstrate responsibility for the safety of clients, staff and property; possess familiarity with fire regulations and evacuation procedures.
Complete on-site OSHA review quarterly in collaboration with Safety department.
Coordinate with Information Technology to maintain office equipment.
Analyze problems and develop creative solutions.
Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements.
Attend seminars, training and other educational opportunities to develop professional skills and abilities.
Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
Perform other duties as assigned.
Provide back-up for the Office Specialist positions as needed.
Assist with authorization and enrollment coverage.

Benefits

Generous Paid Time Off Package
Full-time employees earn 6 weeks of PTO in their first year!
Medical and Dental Coverage (begins 1st of the month following hire date)
VSP Vision Discount Plan
403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
Short-Term Disability, Long-Term Disability, and Life Insurance
Paid Bereavement and Jury Duty Leave
Length of Service Award
Voluntary Life Insurance
Supplemental Insurance
Student loan forgiveness options
Wellness Benefits: Employee Assistance Program (EAP)
Bike to Work Reimbursement
Discounted Fitness Memberships
Trauma Support Team