Office Specialist - Upper Arlington Neurological Rehabiliation

OhioHealth • Upper Arlington, OH

6d • Onsite

About The Position

Highly fulfilling job that plays a critical role in the OhioHealth Mission - To Provide Exceptional Care to All Through Experiences that Earn a Lifetime of Trust. This fast-paced role provides administrative support to the operations of the OhioHealth Outpatient Neurological Rehab program in Central Ohio. Our front desk staff plays an essential role in the recovery process of each patient. Office Specialists are responsible for patient registration, comprehensive insurance verification, and patient scheduling. Answers telephone and direct calls appropriately. Greets customers with OhioHealth service excellence standards.

Requirements

• High School or GED (Required)
• Demonstrated customer service and telephone skills.
• Knowledge in basic word processing and spreadsheet software.
• Knowledge of insurance, registration or billing processes and medical terminology.
• 1-2 years previous secretarial experience in health care or medical office.

Responsibilities

• Confirm patient demographic information
• Verify insurance
• Provide great Customer Service
• Collect Co-pays
• Education of Insurance and Billing
• Answers telephone and direct calls appropriately.
• Greets customers with OhioHealth service excellence standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees