OFFICE SPECIALIST/PHLEBOTOMIST - Oncology

Meadville Medical Center•Meadville, PA

7d•Onsite

About The Position

This role serves as an Office Specialist and Phlebotomist within the Oncology department. The position involves greeting patients, staff, and the public, scheduling various types of patient appointments, and cross-training in reception and registration areas. The specialist will also prepare daily schedules, handle pre-registration and insurance verification, and relay messages. A key aspect of the role is the ability to process and prioritize tasks in a busy medical practice setting, complete special projects, and maintain confidentiality of all hospital records and patient information. The role also includes participating in the orientation and clinical experience of students, staff development, and personal professional development.

Requirements

Minimum high school education with advanced secretarial/medical training.
Minimum two years of secretarial experience in healthcare or customer-oriented service industry.
Computer skills are required.
Verbal and written skills necessary to effectively communicate with various members of the health care team, other health care facilities, community health related organizations, and various external parties.
BLS required.

Nice To Haves

Phlebotomy experience a plus
Experience with Microsoft Office desirable.

Responsibilities

Greets and interacts with patients, staff, and the public in person and on the telephone.
Schedules patient appointments, including laboratory, chemotherapy infusion, physician/APP, injections, and chemotherapy education.
Cross-trains in Reception and Registration areas of the Oncology Institute.
Prepares daily schedules, pre-registration, and insurance verification components.
Relays messages and information to patients, hospital staff, and other physician offices.
Processes and prioritizes tasks in a busy medical practice setting.
Completes special projects as designated.
Demonstrates appropriate oral communication skills with office staff regarding patient needs.
Demonstrates appropriate written communication skills.
Maintains confidentiality of all hospital records, staff, and patient activities (verbally, written, and via computer).
Communicates in a positive manner.
Participates in the orientation and clinical experience of students.
Participates in staff development and education.
Assumes personal responsibility for professional development and continuing education.