Office Specialist - Immunizations - Bilingual in Spanish and English Required - Health Department - Open Until Filled

Salt Lake County • West Valley City, UT

3d • Onsite

About The Position

Salt Lake County offers a career with a purpose in the community, seeking enthusiastic individuals to enrich the County with their experience and talent. The culture at Salt Lake County emphasizes a fun and healthy work environment, supporting employees with great benefits, work-life balance, and opportunities for growth. Employees are motivated to make a difference in the lives of those served, envisioning a safe and beautiful place for all to live, work, and have fun, connecting people and championing the community. This position provides customer service and immunization program support, serving as the initial contact for customers, both in person and over the phone, for Immunization-related information.

Requirements

• One (1) year of closely related experience directly related to these duties.
• Must be bilingual in English and Spanish, and requires reading, writing, and speaking both English and Spanish fluently without the use of a translation app or program.
• Pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.
• Vaccination or proof of vaccination may be required.
• Knowledge of: Basic arithmetic calculations
• Knowledge of: Modern office practices and procedures
• Skills and Abilities to: Work with computer software related to job-specific duties
• Skills and Abilities to: Operate standard office equipment
• Skills and Abilities to: Produce written documents, forms, and charts
• Skills and Abilities to: Communicate effectively in English both verbally and in writing
• Skills and Abilities to: Perform excellent customer service and work cooperatively within a team environment
• Skills and Abilities to: Create and maintain records, files, and reports
• Skills and Abilities to: Understand and follow broad objectives and instructions
• Skills and Abilities to: Gather and condense relevant and useful information
• Skills and Abilities to: Work with minimum supervision and act independently

Responsibilities

• Answers phone calls and greets visitors; relays calls and messages to the appropriate person.
• Performs customer service functions; provides assistance regarding department/division services and information.
• Maintains office coverage during all business hours.
• Assists with scheduling meetings and functions including meeting preparation, correspondence, material distribution, client registration, and client appointment reminders.
• Records meeting minutes.
• Processes and issues monetary vouchers, certificates, and/or permits according to policy and procedures.
• Records transactions and issues receipts; forwards revenues and reconciles transactions according to policy and procedures.
• Provides general office support to the Division.
• Establishes and maintains accurate agency filing systems including purging and destroying/archiving confidential or obsolete documents according to policies and procedures.
• Receives incoming deliveries and documents, providing an accurate date stamp prior to distribution to the appropriate division or person.
• Provides detailed information to the public regarding Division procedures.
• Accepts Division-specific documents, assists customers in data gathering, and reviews late appeal criteria with customers.
• Analyzes and maintains program reports, logs, and lists.
• Types and proofreads documents and makes appropriate corrections.
• Supports office functions effectively utilizing computers and software.

Benefits

• 12 Holidays
• Up to 24 vacation days
• 12 sick days
• One personal day every year
• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
• Medical coverage including a 100% county paid premium option
• Dental and Vision coverage including coverage for adult designees
• Health Savings account with a county contribution up to $1200/year
• Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional Development including professional membership fees paid
• Tuition Reimbursement
• Onsite medical clinic, childcare and gym
• Hospital insurance
• Pet insurance
• Auto and home insurance
• Discounts at County facilities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees