Office Specialist II - Return Utah
About The Position
The Utah Department of Transportation (UDOT) is seeking a dependable, detail-oriented Office Specialist II to provide front desk and administrative support for Region Three in Orem, Utah. This role is ideal for someone who enjoys helping others, staying organized, and keeping daily office operations running smoothly - whether you’re returning from a career break or looking to re-enter the workforce with support. This position is based at the front desk of UDOT’s Region Three office and provides essential administrative and customer service support to staff, leadership, and the public.
Requirements
- Experience providing office or clerical support in a professional environment.
- Proficiency with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides) or similar tools.
Nice To Haves
- Customer service experience.
- Experience editing documents as part of their role.
- Experience or familiarity with the transportation industry.
- Experience in public relations or communications.
Responsibilities
- Provide front desk coverage and administrative support; screen and route access to regional leadership.
- Greet visitors and respond to incoming calls and emails, ensuring a positive customer experience.
- Schedule and coordinate meetings, appointments, facilities, meals, and equipment; follow up as needed.
- Receive, research, and respond to inquiries or complaints; explain policies and procedures and help facilitate resolution.
- Maintain files and records; create or update recordkeeping systems as needed.
- Draft and edit written responses to public inquiries and other correspondence.
- Assist with public outreach efforts, including flyers and coordination activities.
- Edit written materials for accuracy, format, and clarity.
- Assist with developing and framing social media messages.
- Coordinate with and serve as a liaison to internal teams, partner agencies, consultants, and other organizations.
Benefits
- Enhance quality of life through transportation
- Contribute to the framework of Good Health, Connected Communities, Better Mobility, and a Strong Economy for all of Utah
- Internal culture of Trust, Teamwork, and Flexibility
- Values of Respect, Integrity, and Caring
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
