Office Specialist II - Housing and Community Development

City of Anaheim•Anaheim, CA

1d•Onsite

About The Position

The City of Anaheim Housing & Community Development Department seeks well qualified and professional Office Specialist II candidates to support operations in the Housing Authority Division. Under moderate supervision, incumbents perform varied clerical duties of moderate difficulty including customer service tasks. Candidates must possess experience performing journey-level clerical work. The ideal candidate is organized, proactive, and is customer service oriented.

Requirements

Performing varied journey-level clerical work.
Modern office procedures, practices, and equipment;
Personal computer hardware and software, including word processing, spreadsheet, and database programs;
English usage, spelling, grammar and punctuation;
Basic math;
Record keeping methods.
Learn to efficiently operate a computer terminal and use associated software;
Accurately transcribe recorded information into a readable format;
Effectively answer and process telephone calls;
Read, understand and apply moderately difficult materials;
Prepare accurate and clearly understood statistical reports;
Understand and carry out oral and written instructions;
Understand pertinent procedures and functions quickly and apply them without immediate supervision;
Maintain confidentiality;
Handle multiple priorities, organize workload, and meet strict deadlines;
Establish and maintain effective relationships with those contacted in the course of work;
Maintain professionalism, courtesy, and composure at all times, including stressful situations.
For public contact positions, incumbents must have the ability to interact with a wide variety of clientele while retaining a professional work environment.
Some work assignments may require possession of a valid California Class C driver's license.

Nice To Haves

Working knowledge of Adobe, Excel and Microsoft Office Suite.
Bilingual ability to speak, read and write in Spanish, Vietnamese, Korean or Arabic.

Responsibilities

Utilize Excel to maintain and track information.
Scan documents and utilize Adobe to organize and file electronic records.
Proofread materials for clerical accuracy and spelling.
Copy, collate, staple and otherwise bind a variety of materials.
Receive, open, date stamp and distribute incoming mail and processes outgoing mail.
Maintain and post data to logs, lists, ledgers, follow-up files and other records of the unit; check and compare records and documents for accuracy.
Make routine mathematical calculations.
Perform related duties and responsibilities as required.